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External Influences

Best Practices. Huh. Really?

In one of my LinkedIn groups, American Evaluation Association this week, we’ve been discussing the term, “best practices” and how it’s become a term that’s basically been abused so much to be meaningless. What does the term mean? One of the people in the discussion pointed to the fact that US …

Happy Community Manager Appreciation Day!

Today, January 27, 2014 is Community Manager Appreciation Day (CMAD). The day was an initiative in 2010 by Jeremiah Owyang who wrote a now seven-year old article called The Four Tenets of the Community Manager. For L&D those four tenets look something like this: Advocate: Representing the learner (listening, monitoring, being active …