Our next #GuildChat takes place Friday, February 2 at 11am PT / 2pm ET. Our topic for this week’s chat is on Tacit Knowledge.
Organizational knowledge can appear in many forms but categorically it is typically separated into two; explicit and tacit. The former being those items that are more tangible or codified – documents, instructional content, resources and lessons learned just to name a few. The latter of course is less tangible, it’s the knowledge that moves more freely between people in the conversations and show-me opportunities. It tends to be less refined, laden with emotion and context.
In this week’s #GuildChat we look closer at tacit knowledge and the impact it has on L&D and the role L&D can take to to support and channel it for the betterment of instruction as well as broader organizational performance.
Q1. Think back to when you had to learn a skill that involved large amounts of tacit knowledge (such as learning to ride a bike or play an instrument). What techniques made a real difference in helping you learn this skill?
Q2. What organizational conditions can impact the level of tacit knowledge sharing? #GuildChat
Q3. Are there any departments or groups more inclined to share tacit knowledge more readily than others or is it more about person and personality? Why? #GuildChat
Q4. How can social tools help us share tacit knowledge more effectively? #GuildChat
Q5. In the absence of enterprise social technology, what tools/approaches are valuable for sharing tacit knowledge? #GuildChat
Q6. How can L&D help encourage employees to share tacit knowledge. #GuildChat
Q7. When have you been asked to create learning experiences around tacit knowledge skills? What did you find worked well? #GuildChat
Q8. How can we help our SMEs/stakeholders/clients understand the additional complexities involved with sharing tacit knowledge? #GuildChat