Last week the Performance Support Symposium took place in Boston. This week we continue the Performance Support conversation, exploring what performance support looks like and how organizations are adding performance support to their organizational strategy.
Here are the questions currently scheduled to be posed during the chat:
- How is performance support different than other workplace learning and performance programs?
- What examples of performance support do you see embedded into daily life?
- How are you using performance support to support work in your organizations?
- Many organizations use training to address workplace performance issues in situations where PS could solve the problem faster, cheaper, and more effectively. Why?
- What are the greatest challenges associated with adding PS to the mix? How can we overcome them?
- How can we get more stakeholders to understand and support a PS strategy?
Interested in learning more about Performance Support? Here are some resources to take advantage of:
- The 2014 Performance Support Symposium Backchannel: Curated Resources #PSS14
- Conrad Gottfredson on Designing Performance Support Solutions YouTube video
- Mal Poulin on Winning the Performance Support Game YouTube video
- Performance Support: Three Tips for Getting Started by David Kelly
- It’s Performance That Matters by Conrad Gottfredson
- Marc My Words: Selling Performance Support by Marc Rosenberg
- Selling Performance Support: Building Stakeholder Buy-in White Paper by Marc Rosenberg
- The Importance of Adding Performance Support to the Mix by David Kelly
- The Growing Relationship Between mLearning and Performance Support by David Kelly
If you’re interested in taking a deep-dive into performance support, consider joining us at the 2015 Performance Support Symposium, co-located with the mLearnCon Conference and Expo in Austin in June 2015. Registration is now open, so register early to lock-in 2014 pricing.